New to the group and excited to see new ideas and share some of my own!    As a salon, do you have any interest in CBD Beauty products or get much feedback from products you do sell or use that have CBD in them?   I own a small CBD business and have found alot of people who have tried CBD say "CBD doesn't work". How do I educate others about the importance of purity, extraction and making sure they are checking products have a certificate of authentication to prove what they are getting is actually quality CBD?  ... View more

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Hi Square Community 👋   After extensive testing, I’ve decided to step away from the Square Loyalty program for now. The current points-based system works well for retail, but it’s not well suited for service-based businesses.   For services, the points model becomes cumbersome:   Requires frequent manual entry Points reset after redemption, which feels counterintuitive Deposits and partial payments don’t automatically earn points, making tracking inconsistent   The Core Issue   In service-based businesses, loyalty is built through visits and progression, not just spend. Clients don’t “start over” after redeeming a reward — they continue building results and trust over time.   Proposed Upgrade: Per-Visit Milestone Rewards (No Points)   Instead of points tied to dollars spent, rewards would be based on completed visits or services.   Why This Matters Eliminates confusing point math and resets Reflects natural client progression Reduces manual work with deposits and partial payments Creates clear, motivating milestones Makes loyalty easier for both clients and staff I’ve fully transitioned my business to Square and love the ecosystem overall, but loyalty has been the most challenging piece for a service-based model.   I know Square offers integrations with third-party loyalty programs, so I’d love to hear from others:   👉 What loyalty programs are you using for service-based businesses, and which ones do you recommend?   Thanks for reading 💛 ... View more

Welcome and hello! 👋 We're so excited to see you!   This group exists for those in the beauty and health industry to connect, share ideas, and help support each other with the unique knowledge and insight that each of you has.   First - say hi and introduce yourself! Share your business with us, tell us a cool customer story, or just talk about a product or service that is really rad! 💅   Second, feel free to use images and gifs, animated or otherwise. A picture is really worth a thousand words in this industry.    Third, you might want to consider changing your notification settings so you get emails of new posts to the group. It makes it really easy to keep in touch with other members!   And finally, don’t be shy! We’re really happy to have you here and to hear from you!   ... View more