October 2025 Loan Offers

[shannong]

Hello! While I’m well aware loans can come at any time over 75% paid off on the current one, I do wish there was an easier way to predict when that would happen. 

my last one was 76% paid off and I received an offer. I’m currently at 78.5% paid off and nothing yet. 

Anyone seeing loans offered under 80% still? 

[addisonsgrace]

I checked my dashboard this morning and I am currently 76% paid on my square loan. I have had loan offers in the past and always received an offer between 60-75%. With the holidays quickly approaching it would be helpful since we need additional inventory, but I’m wondering has anyone been receiving offers lately? 

[ryanwanner]

Hello @addisonsgrace !

Yes, loan offers are happening daily as usual, but I have noticed the requirements are a little more stringent. Most likely this is because of the overall instability of the economy right now. 

Best thing I recommend is to keep an eye on your loan eligibility page on your dashboard and fix anything that is an issue. Also, do be aware that the algorithm takes into consideration many variables not necessarily tied to your business. If your industry is showing a slowdown in sales or an increase in closings, this may affect your eligibility.

All this is just conjecture though: the algorithm does its thing and decides daily who is and isn't eligible. As long as you're keeping everything green on the eligibility page the best you can do is hang tight. 

[addisonsgrace]

Thank you ! So far everything is showing green which is definitely a plus. I will keep an eye out 

[Hineshospitalit]

Has anyone else paid back a loan this quickly. I thought their wonderful algorithm was supposed to set up the terms to benefit the business. They are literally taking the money back quicker than I can spend what they gave me. One would think Squares wonderful algorithm that reviews us daily would extend a new offer to correct their mistake. I took this out on August 20th and I’ll have it paid off by the end of day today. What crazy is the daily draw is only 11%. How could they have screwed up the offer so badly

[TheRealChipA]

Hi there @Hineshospitalit.. This is not really a problem with Square's algorithm.  It is a potential drawback of merchant cash advance loans, in general. Whenever I get a loan offer, I do two things.  First I plot the daily percentage against my project card processing volume for the next 12 months.  If I see that I have ANY potential to pay it off in less than 6 months, then I do not accept the loan offer.  That's because the "effective APR" is just too high to be of any use to me.  I'm better off putting that money aside over the short term and saving myself the loan charges.

Second, I look at my 12-month pro forma budget.  If I see a steep projected increase or decrease in income and therefore in card processing volume, I usually just ignore Square Loan offers.  Again, the reasons are pretty much opposite sides of the same coin.  On one side, if I pay it off too quickly, I'm costing myself money and cash flow problems.  on the other side, if I'm taking longer than 12 months to pay it off, that means that I was really unable to handle the loan amount to begin with and am, therefore, over extended.  Neither case is great from a business perspective.

The point is that it is not Square's (or any lender's) responsibility to determine if a loan amount is a good fit for our current financial position.  The algorithm just makes sure that we can pay off the loan in a reasonable amount of time -- period.  It's up to us to do the proper due diligence and determine if any loan offer actually makes sense for our business at the time.  It sounds like you probably should have declined the offer, but that doesn't mean Square screwed up.

[Hineshospitalit]

Sorry but your response is off base for one reason. Square says they base the payback over 12 to 18 months. If you reach out to square they say their algorithm is set up to ensure it sets loans that are affordable for the customer to manage. You can’t have it both ways. My processing is the same as it was when the loan was taken out. Don’t specify these terms or basic format if the company has no interest in adhering to it. Sorry but if square is truly using an algorithm one would think during its supposed daily reviews it would catch this and establish a new offer. Not to mention the way this was paid back should trigger a new offer regardless because you are exceeding every expectation 

[Abby_M]

Hi @Hineshospitalit 

Thanks for posting on the Seller Community.

While we aren’t able to extend your repayment length or pause repayment once the minimum is met, we understand how this would be a beneficial feature and allow you to access more of your cash flow during these difficult times. I will share your concerns with our Product team. Please know that we’re constantly working to improve our products and services based on the feedback we receive from our customers.

Square Loans are customized for each seller and your loan offer amount as well as your estimated payback time are determined based on your payment processing volume, account history, and payment frequency. 

Keep in mind that the program is designed to account for unexpected circumstances and that loan payments aren’t deducted on days you don’t make sales.

We appreciate you reaching out and letting us know. Please contact us directly by giving us a call or emailing us so we can take a look and assist! 

[EstieChrys]

I was just told through chat on Square that there were no Square capital loans available at this time. I was super sad to hear this as I’ve been with Square for eight years. I have a friend who was just offered a Square capital loan five days ago so pretty bad that she has only been with Square a couple years and she got a loan but I can’t get an offer. I know others have mentioned leaving Square due to this, I have a sales rep from another processing company offer me free processing for the first 30 days and a capital loan after 30 days. My company has an opportunity to expand and get into a bigger facility, which would really grow my company and of course, revenue. I was hoping to still use Square because I have really enjoyed all the perks. But finding out now that they have no money to loan out to those of us that have been with them for a long time is disheartening. Anyone have any advice? My current capital loan is almost 90% paid so once I have that paid off in the next couple weeks I would be able to switch processing companies but again I’m really torn on what to do.

[Hineshospitalit]

This makes total sense. I figure that square was capped on how much they could lend and are at the max. Especially since the have opened a bank on the west coast. I’m sure the regulations are crossing paths. This will really hurt square because many like you and I will move on to another processor. .im at 95% and 96% on my 2 loans with square and use them for expansion also. We have really loved using square but business is business and Square should have given an announcement to its customers. This is terrible business leaving everyone in the dark. I’m sure Square didn’t want to announce it due to the mass exodus that will come afterwards. I gave them till tomorrow evening to give me an offer but I’m confident it’s not coming. It a shame because everyone in my businesses loves square and my local rep is awesome. Looking forward I’d look there might be big potential in buying stock in Toast, spot on etc. these companies are going to get a huge increase in business if all this is true. Square will be in big trouble

[EstieChrys]

I’ll have to look into those others if I don’t get an offer either. I’m going to try and hang on because my employees and I love square too, but missing out on this opportunity right now is a huge hit to my business. 

[Coolgirl]

Did you get an offer

[marcyliz]

I don't think they were fully accurate on this -- there are definitely still loans being offered. I know a few people, and even on here just yesterday someone posted about their offer coming through before they hit 70%. So they are absolutely still loaning. But it seems like whenever we reach out to them the canned answer is basically "no loan offer for you, keep processing", or to just keep checking. That's my main issue with all of it, the lack of information for long time customers is ridiculous. I fully understand they are not guaranteed, but I paid mine off a week ago and have no new offer after the best year I've had so far -- so to just tell me "no offer for you right now, but keep processing!" is such a kick in the face because it gives ZERO information.

[Adalynn]

Hi @marcyliz !

We appreciate you sharing your concerns about eligibility transparency. We are constantly trying to evolve our products and I will make sure to document your feedback.

We try our best to share as much information about eligibility as we can. There are many factors that affect loan eligibility. You can view the key factors we consider to help you understand our process on the Eligibility Page in your Square Dashboard.

I know this isn't the best experience but we can’t go into further specifics about program requirements because the criteria we use is proprietary.

Thank you again for sharing your feedback and let me know if there is anything I can do to help!

[DHVAC]

I paid my 4th loan off almost 3 weeks ago, all 4 paid on time early, and i still dont have a offer? I could def use another loan. I feel like squares good customers who pay off early should get another offer asap. This is very disheartening, especially after 4 loans in a row.

[EstieChrys]

I agree! I know they aren’t guaranteed but my business could grow so much and I’ve been so loyal to square. It’s also funny how they usually base your processing volume off of the last year and now they are showing my last week because it’s lower. But my month and year are above average for me. Ridiculous they change things to suit their agenda. I know I shouldn’t “rely” on it but I have this great opportunity and could use a little help right now

[Adalynn]

Hi @EstieChrys !

Thank you for taking time to post!

We really appreciate your loyalty when choosing us for your past business loans. Previous loans are definitely taken into consideration, but there are other factors of your account that are also considered.

Accounts are evaluated as a whole and you can use the eligibility page located in your Square Dashboard to gain more insight into the status of your Square Loans eligibility. We take your business’s data and compare it to key factors that determine eligibility, such as processing volume, payment frequency, and account activity.

Thank you for being a Square seller and don’t hesitate to contact us directly if you have further questions or concerns.

[Hineshospitalit]

This reply’s are exactly what square community customers are upset about. It shows no one is truly even reading our concerns. Everyone gets the same AI generated response. It’s a terrible look and shows Square doesn’t truly value their customers concerns. 

[kacey_k]

I totally get it — nobody likes feeling brushed off. But if Square answered everyone personally, they’d need to hire a small army, and that money would have to come from somewhere. Plus, let’s be real — if they gave one person a personal response, it’d spread like wildfire. Everyone would want the same, and we all know how fast people love to talk. 😂 It’s not ideal, but that’s kinda the trade-off for keeping things running and affordable.

[DHVAC]

The same answers over and over. I paid 4 loans off early, and this past 4th loan was paid 3 weeks ago, and still no offer. They should at least take care of their good customers that pay ontime, its not like we arent paying interest and they arent making money.

[Amyamaze]

Who told you this through chat? An actual Square employee in the Loans Department? Bc I have never gotten anything but a regurgitation of the FAqs. Ridiculous they pay people to do that. 

[beautyspabrow]

Did you get an offer yet?