December 2025 Square Loans

[beautyspabrow]

This is my 18th loan with square, these loans have helped build my business tremendously since 2019. my lowest offer being 2100 to now paying off my highest of 38,900 - 80% paid off - always early pay off before the due date metrics.. I know the usual square verbiage "no guarantee of an offer, must be 3/4th paid for any hopes" etc.. just wondering if anyone please in similar shoes as me, has seen an offer in December yet? I desperately need this holiday boost , all metrics green and I could almost swear id have one by now .. usually I hit from lowest 54% to highest 87% but majority have been BEFORE hitting 80%... getting anxious. Anybody getting a loan recently?

[Abby_M · Accepted solution]

Hi @beautyspabrow 

Thanks for posting on the Seller Community.

We appreciate your loyalty when choosing to partner with Square for your past business loans. We understand that not being immediately eligible can be frustrating, but we are unable to override the automatic review process. Offers are based on many business factors including, but not limited to, your current payment processing volume, your customer mix, and your Square account history. At this time, we can’t predict if or when your business may be eligible for an additional Square Loan. At this time, we can’t predict if or when your business may be eligible for an additional Square Loan

If you have any other questions, please feel free to contact us directly!

[Abby_M · Accepted solution]

Hi @nyallblacks 

Appreciate you taking the time to post.

Square Financial Services may perform a soft credit check for the purposes of evaluating your business for future credit offers. Please note, this is a soft credit check so your credit score won’t be affected . Please visit our Support Center for additional information.

Don’t hesitate to contact us directly if you have further questions or concerns.

[Mpechlys · Accepted solution]

You can’t change it, soon you swipe thats when they take their fees. It’s automatic 

[Twpchair]

Have you reached out to the loan department privately? In theory, it should have fallen off but honestly with millions of users it doesn’t always happen. Believe me, I am not just saying this; I went through it myself and I had to call in to explain my situation. Mine wasn’t disputed; it was a new phone, new number, etc., and nothing was verified properly on my end. I couldn’t even update it here and I knew I needed a human. It was for my security, still frustrating but after explaining the recent changes, passing all security questions it was fixed and all back to Good. A good lesson for everyone to keep all your information updated at all times. This is our responsibility. Square isn't a mind reader. I learned that fast. Good luck.  Please, reach out privately on Monday and see if they can help or give you a time frame. 

[Dhgaming]

While, I’m happy your situation was easily resolved, I don’t believe mines will be. They send me emails all the time and  I’ve called about this and they always give the same prescripted answers. 

Also I get them having millions of subscribers but how about some transparency as I think that will help a lot of sellers out. I don’t think we can chuck a lot of these issues up as they are busy.  

[Minion]

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@Dhgaming wrote:

While, I’m happy your situation was easily resolved, I don’t believe mines will be. They send me emails all the time and  I’ve called about this and they always give the same prescripted answers. 

Also I get them having millions of subscribers but how about some transparency as I think that will help a lot of sellers out. I don’t think we can chuck a lot of these issues up as they are busy.  

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You are correct, a bit more transparency from Square in these matter would be ideal.  Tossing up green or yellow "metrics" isn't the solution.  I think they are and have been working on the back end of the loans over the last year as the % paid back is much higher (which is a good thing) before another loan is possibly offered and a smaller micro type loan seems to be making its way around.

The problem that I see and have always noticed is that with any company offering these type of loans, be it Square, QB, Stripe etc  if you want an algorithm based lending options with a only a soft credit pull, extremely minimal paperwork, but ease of payments then this is why you get.  If you want the more traditional face to face , personal and business credit pulled , but a more personal experience then those options are available also.  

I just don't believe you will ever see that one on one personal relationship with any of these companies.  There has to be line drawn.  I believe that is just the reality of it , but it's just my loose change I'm throwing. 

[Twpchair]

I agree 100%. I looked up a good 20 pos systems all based on Square are the same. If you want that larger more structured loan so do the structured and stricter qualifications. A very decent credit score, a plan, or a detailed itemized reason for it, and what or how you are going to pay it back. Timely 3-7 days. With any pos you know exactly what and how they operate. 1 and only 1 asked for further consideration please send in 3 bank statements for cash and checks. Most said it added in 1-3 k. Face it they make their money off of cards not cash. Certain businesses boom off of cards while others are cash or checks. Again, it’s not the total picture of your business unfortunately, but its squares business as well and they have to answer for these loans too. As of yesterday, Square was still number 1 in micro loans. Stay true to their roots and keep it simple and moving pays off. 

[Dhgaming]

You can definitely see complete transparency in these situation. When i took out loans with PayPal, it was transparent and there wasn’t any hey don’t ask us why we gave you a loan. 

When took out eBay loans same thing. 

Square should have a system that says, hey these items are what we are looking for. It’s nuts when we call for loans and status they give a scripted answer. 

[Mpechlys]

Any luck to you? Have your dashboard came back 

[Twpchair]

It’s not easy and I called and first call didn’t go well. I sayI am sorry and needed to call back. I did just like any call center you get the good and the bad. I don’t waste my time going nowhere. It might take 2-3 times but you will find that one person who will listen. 2.nd is getting past the call center. You need to get to account specialist. Do not mention the word loan ever that’s the kiss of death 😂. Once I was transferred, I explained and killed them with kindness and an hour later everything was updated. I took full responsibility for it as it’s our job to keep our information updated and I tried but unfortunately, customer service only let me in and did not update my information and I did this for a good 3 plus weeks daily. Then I got the right person who helped me out and didn’t get off the phone until I checked everything and he sent multiple codes and all worked. Don’t give up, get to right department first, then get the right person to work with you. Good luck 

[Mpechlys]

I update daily with swipes or no swipes, I think it’s trying to pick up how business is doing before my loan get offered, I still think it’s because my dispute that’s holding everything up, I normally get a offer by now since being completely paid off, this my longest wait yet so far. 

[Twpchair]

I know we have a few threads going on here😁: any updates yet? Did you or anyone reach out to you about it?

[Mpechlys]

Nope no update, still says needs work, everything else is good, still no offer

[kacey_k]

If you paid it off on Oct 27th and the chargeback was decided in your favor, eligibility usually updates automatically, but it can take time depending on internal review cycles.

Loan offers aren’t guaranteed and are generated periodically based on overall account performance, sales trends, and risk factors. If you’re not seeing an offer yet, it may just mean the next review cycle hasn’t triggered one.

I’d recommend reaching out to Square Loans directly through your Dashboard under Capital Support so they can review your account specifically.

[Papaya]

Hi @kacey_k & @Dhgaming !

Appreciate you both for writing.

Please keep in mind that recent disputes on your Square account may impact your eligibility regardless of the outcome of the dispute.

Hope that helps, please feel free to reach out to us directly if you have any other questions.

[SRALTD]

What is the normal LTV to revenue ?

[kacey_k]

Square Capital (or Square Loans) typically offers between 10%–30% of a business’s annual processing volume. The exact amount depends on factors like consistency of sales, repayment history, chargebacks, and overall risk profile. There isn’t one fixed “normal” LTV since eligibility is individualized.

[AQUINOTKD]

Hello, I also have use square for loans 3 times but they take out so much and ever time I call and ask for the minimum to be taken they say they are, but that’s impossible because we have paid over 11k in 5 month back. Who and how can I reach to make sure I am paying the minimum amount back monthly?  

[Mpechlys · Accepted solution]

You can’t change it, soon you swipe thats when they take their fees. It’s automatic 

[Twpchair]

Did you reach out to Square via message? I will tag a mod, but please remember they can’t provide account-specific information in this public forum. They can email you and take care of all your concerns. Good luck, and you're in great hands! @Papaya, could you please look into this newer Square customer's account? Thank you 😊 

[Papaya · Accepted solution]

Hi @AQUINOTKD!

Appreciate you taking the time to post.

The “minimum payment” is the minimum amount you pay to keep your loan in good standing. Your repayment rate will continue to be applied to your daily card sales even if your minimum payment has been met. We are unable to lower or stop your repayment rate outlined in your loan agreement. 

Hope that helps, please feel free to reach out to us directly if you have any other questions!