$0 fees for ACH transactions deposited into Square Checking

[danceschool]

Does anyone have a better understanding of this fee information?

https://squareup.com/help/us/en/article/5068-what-are-square-s-fees

• ACH bank transfer (via API): 1%, $1 min, $5 fee cap
  • $0 fees for ACH transactions deposited into Square Checking

My take on this: There wont be any fees (processing fee, transfer fee, any fee) if I use square checking account for depositing the money if my customer uses ACH. If a customer pays $100 for invoice then I will get $100 deposited to my square checking account. I am using square API in my application that collects payment.

Is my understanding correct?

[saf]

That's what it says, that is what it implies. However, in practice, they will still charge you the 1% .

Support is useless, I've opened several tickets, it always gets closed or transferred to a different department, for example Square Banking Team. Who then say, it's not on their end and kick it back to Customer Success Team.

I don't want to make this about support, but I can't get an answer from anyone. I agree with you, the fee schedule clearly states 0 Fees if ACH to Square Checking account. However that is not the case.