Suggestion - issue an invoice rather than request payment

Suggestion - issue an invoice rather than request payment

I am pretty sure this can't be done at the moment, so can I make a suggestion for an enhancement for the online store (not POS)?

 

When a customer places an order, rather than them paying instantly, could the system raise an invoice and send that to the customer as a request for payment? 

 

I know that I can raise an invoice which gets sent but I have to add all the items and send the invoice and I am not sure when the stock gets reduced (it needs to be reduced when the customer orders it so it is 'reserved').

 

Thoughts welcomed from the Square team on this suggestion.

 

Thanks

 

Alan

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11 Replies

Don't hold your breath... As Square earns its money from card transaction fees, it is not in their interests to provide a checkout that potentially bypasses a card payment. Typically, when a customer is sent an invoice, they pay via bank deposit (BACS) or some other (non-card) payment option. We regularly send out invoices to big customers for thousands of pounds -and they seldom pay this using a bank card. Almost always, they pay direct into our bank account using BACS or online banking. When they use non-card payments, Square earns nothing.

Square's online shop is designed for B2C organisations - companies that sell to private consumers, and private individuals will always have a card, paypal, apple-pay etc... So when such customers pay, they use  a mechanism that Square gets a cut.

Square's online commerce is not suitable for B2B- for many reasons, not only this one.

We use opensource ecommerce systems, where we can configure a variety of checkout-payment options - including COD, Invoice, Purchase Order, and many others.

If your business is aimed mostly at companies - who usually pay on invoice, don't bother with Square - it can't work for you.