Refund without an original receipt

[BlackHorseGifts]

We need a refund button.  Sometimes the receiver of the gift does not have a "gift receipt" and we can't find it in transactions.  Help!!!

[MayaP]

Hi @BlackHorseGifts ,

Thanks for your feedback.

This request would certainly make the refund process a lot easier.  I completely understand the need for this.

At this moment this is not something the Product Team is working to roll out. Our team does field thousands of feature requests each week here on the Seller Community, and bringing these features to fruition often takes an ample amount of time and effort from our engineers.

If you know other sellers interested in this request please share this thread with them, and have them comment on it. We will make sure to reach back out if anything changes with this request. 

We appreciate your input.