Could urgently really do with an On/Off button on the actual Epos to turn on and off online orders rather than having to log in to square online. This will allow everybody to control orders coming in.
Hi @BiancoNero2020, that's a great suggestion! We're always looking for ways to improve our features so we will be sure to share this with our Products team for consideration. Let us know if there is anything else we can do for you.
We are a fast food place and at the moment if we are really backed up with local deliveries we have to turn off deliveries to help us catch up by logging into the online store.
A on/off toggle in the Square POS app would be really useful for staff working at locations to be able to use accordingly.
@VeganShack I can't see the post right now but it's been asked before & there have been a couple of surveys in the beta community to try & figure out the best use case.
Reading between the lines I think it's one that's going to be far more difficult than we'd think as it's having a switch for one system directly inside another. The stuff right now all syncs between the two rather than being the same system.
Hi @VeganShack and @Sam_400º, there is an existing thread so I've gone ahead and merged it to help us track request for this particular feature. I'll be sure to follow-up on the thread if I come across any workaround or update as well.
Hi @tranguyen, Yes this is very similar but I meant individual on/off buttons for pick up AND delivery. When we are really busy with deliveries we turn deliveries off but still allow pick up orders to carry on urging customers to click & collect if you get what I mean
is there an update on the on/off option? Other online platforms have this feature.
Also, customers are ordering food when we are closed and expecting a delivery. Why can't it say 'Closed' or have a big warning to say that ,the store is closed are you sure you would like to place an order'
This has happened s few times and quite embarrassing.
Hi @BiancoNero2020, thanks for reaching back out! I don't have an update for this feature right now but I'll be sure to check back when I have more news.
Regarding customers placing orders when you are closed: can you let me know if they are placing delivery orders outside of the opening hours specified or are they placing orders after you have disable the Accept Online Order?
