Modifiers in Appointments Not Working

[SustainSafari]

Why do the modifiers not work in services?

We desperately need this function, or we will be moving our POS away from Square!

I have them made, but when I activate them, they do not show up.

[Kassi_]

Hello, @SustainSafari - 

Is this how you set up your modifiers for your services? Also, where are you having issues with them showing up? 

It sounds like we've already implemented feature, but I want to make sure we are on the same page. 

I will keep an eye out for your reply👀.

[bamboospa]

We are having this problem too. We created a modifier "Test Modifier" and added two options and assigned prices to each. Then added to a service.

When accessing the online booking site, there is no way to select modifier options.

People appear to have been requesting this feature for years and it doesn't appear to work or have ever been implemented:

- https://www.sellercommunity.com/t5/Square-Appointments/Modifiers-to-Services-or-Add-on-Options-in-Ap...

- https://www.sellercommunity.com/t5/Square-Appointments/Add-Ons-for-Appointments/idi-p/370002

- https://www.sellercommunity.com/t5/Read-only-archive-Square/Feature-Request-Add-Modifiers-or-Options...

With some digging, it appears modifiers might work in the Square POS app, but we haven't been able to confirm this: https://www.sellercommunity.com/t5/Square-Online-Discussion/What-are-Appointment-Service-Modifiers-S...

[SK8_House]

@Kassi_ We are having this same issue. Services booked online are not displaying any modifiers for customers to select even though the modifiers are enabled.

[404err0r]

This is unreasonable and unfortunate. We operate a photo studio and would be leaving hundreds of dollars on the table monthly without the use of addons selectable during booking.

Please please please add this feature. We need to be able to select addons (modifiers) during online booking pages, not when they arrive on site. It gets harder to complete the sale at a higher clip if the client doesn't expect it. 

[Shanice]

I agree. I implemented a ton of modifiers only to realize once I finished that they are not visible to the customer when booking a service online. Very frustrating!! 

[newmoonnails]

It's really frustrating to see this feature has still not been fixed!!

[FunRentals]

very frustrating, it has not been fixed

[AzraelsDream]

I was so excited to see this feature "Delivered" because they also do not show up on my online booking and well I guess "Delivered" doesn't mean it actually works... the exact feature I need, really hoping this gets worked out ASAP, I'm amazed it hasn't been implemented given all the requests I've seen

[FeelPretty]

Hello!  I'm a nail tech and this feature functioning would be a tremendous help with clients understanding pricing of their upcoming nail appointments.  Has this issue reached a solution?

[AdamPaulSalon]

We really hope this feature of having the modifiers be integrated with the online appointment booking stream gets added! This is a major source of income for us too. From hair to massage, having the capability of clients able to select add-ons during the online booking would be incredible!