Feature Request: Remove Promotion Code field from the eGift Card page.

[mjcg00]

I want to set up an egiftcard option, but during checkout it shows a MYDISCOUNT field.  This is great if you want to do a promotion, but I don't.  Is there a way for that field to go away if you are not offering a promotion?  I feel like a customer who was ready to purchase is now going to be looking for a discount that doesn't exist.  Now I feel pressured to offer discounts because it's right in the customer's face.  Is there away to make that field only visible if you are offering discounts/promotions?  Please help.

[#2]

Hello @mjcg00 welcome to the Seller Community! 

I know the promotion code field you're referring too. Also after reading your post I understand why you don't want this field displayed. Right now we don't have the ability to disable this field, so I've gone ahead and moved this thread to our feature request board.

From here we will track feedback from other sellers on this thread. If this is something we move forward with a member of the Community Team will update the thread. 🙂

[GoTraitement]

Hi team, would it be possible to remove the promo code box from my egift card selling page? This box would be confusing/frustrating to my clients. Thank you!

[JustinC]

Not possible I'm afraid but we're tracking this feature request on this thread I moved you to.

We'll circle back to update y'all if anything changes in the future. @GoTraitement

[ReneeMassage]

Square is so good with adapting features, I am really surprised that the promo code issue hasn't been addressed after more than TWO YEARS!

I lost a sale today because of it. I man called wanting to get an e-gift card for a massage for his girlfriend for Valentines Day, and wanted a promo code for a discount.

I gently explained that there is no discount on e-gift cards, and he said then it shouldn't be an option. Thus, he felt like he was missing something and said he would purchase from another therapist. 

So that is one sale that I know for sure I lost out on and potential future revenue.  How many others that I don't know about?

Square, when is the MYDISCOUNT going to be taken off? 

[Zachstah]

@ReneeMassage - Yes! I'm shocked and frankly, annoyed that Square hasn't done anything about this. It's bad for business.

[ccz]

coupon code... ughhhh help me remove this? We use Square for Girl Scout cookie sales, mostly shares. We can't do promos. Please remove this? Thank you.

[HarborS]

Please give the option to remove the coupon code!

[Zachstah]

Yes!!!!!!