Feature Request: Add Modifiers or Options to Services

Feature Request: Add Modifiers or Options to Services

PLEASE give the ability to add modifiers to services. This one omission is what keeps Square Appointments from being the perfect tool for my business.

 

Creating a separate service for each wanted modifier does not work, because just like items, certain modifiers only apply to certain services.

 

Being able to create modifiers for services, and possibly a time duration to each modifier to be added to the service time would be perfect. For example, as a vehicle detailing business:

 

SERVICE: Premium Detail (2 hrs)

 

Modifiers:

  • Hand wax +$10 (+20min)
  • Sealant +$20 (+20min)
  • Fabric Guard +$20/+$30/+$40 (+20min)
  • etc.

As you can see, having a $20 fabric guard as a standalone service does not make sense, as it can not be booked as a standalone service. It's an add-on modifier to the Premium Detail. And perhaps I have another detail package that includes the fabric guard in the price, so that modifier doesn't necessarily apply to every service.

 

I can see this same concept working flawlessly with many other industries as well, such as a hair salon. The service could be a haircut, and an addon modifier could be "shampoo & blow dry". But a shampoo & blow dry is not a standalone service- it only works as a modifier to a haircut service.

 

Not only would this functionality tie in perfectly with the way items are already setup within Square, but it allows us to remember all the upsale and crossale options for our services, thereby increasing revenue for both the merchant as well as Square.

2 Verified Answers
Verified Answer

Re: How do I get add ons available to book with a service

@Archilaveronica You can add variations to a Service, but there isn't a way to set up Add-Ons I'm afraid. It's a feature request we're tracking in this post.

 

In the meantime, I hope you can use variations to create different combinations of your services! 

Verified Answer

Re: Feature Request: Add Modifiers to Services

@AROBINSON we're with you, modifiers for services would be fantastic!

 

However, until this featuere comes around we've figured out a workaround.

 

Here's how it would look for you:

• Create your main services: "Premium Detail", "Standard Detail", etc.

• Then create more services: "+Hand Wax", "+Sealant", "+Fabric Guard 1", "+Fabric Guard 2", "+Fabric Guard 3", etc

 

When booking an appointment, it would look like this:

Mr. Joe Black

Thursday, Feb 7, 2019

9:00 AM-11:40 AM (2 hr, 40 mins)

Booked by You on 2/6/2019

SERVICES & ITEMS

Premium Detail (2 hours) $100.00

+Hand Wax (20 minutes) $20.00

+Sealant (20 minutes) $20.00

Total $140.00

 

167 Replies
Square Community Moderator

@Sherrilynne

 

Since you have such a large selection of variations and the Item Library isn't giving you exactly what you're looking for, I could suggest a workaround. 

 

Would you be open to creating the "Massage Upgrades" as its own item, so it can have its own set of variations. It would make it easier for your customers to navigate. 

 

That wont work. There are 10 oil options..there are 20 upgrade options. So then you're looking at several hundred variations with different combinations. I need a modifier set just like we have when we check people out. 

EXACTLY.

This is a HUGE issue. Variations and modifiers NEED to be available for this platform.  Why is it such a complication to write it into the program?!?

Perfectly stated

Totally...this seems like an easy fix.

Why not?!? Seems like a service your customers of Square are BEGGING for!!!

If u check back this has been on going for years. I kinda gave up on Add-ons.

I have modifiers set and applied to the services I need them for. But now I can't seem to make them appear when a customer is booking an appointment. Square Appointments is the only app I have. I don't use any of the websites (weebly, etc.)

 

When I initially created the modifiers, they were visible on the customers end. But today, I had a customer try wanting to add on a service and she couldn't. When I looked from the customers view, she was correct, it's not there. 

@SCPC would you mind sharing with me the other site you are considering moving to due to this modifiers issue?

@sweetmadnessbak Launch27. Different payment structure but it makes this look like the cereal that comes in a bag vs. name brand stuff 😂

 

uh, no offense admins.