square app not showing correct business hours

[Carmela123]

my booking is blocked off on a day I am open on the App only. If I go online and check with my computer my hours are correct. I have checked that my hours are entered correctly on both computer and app. Not sure what is going on.

[Tom]

Hey @Carmela123,

Thanks for surfacing. Sorry to hear about the trouble with the app. If things are still not displaying properly, please give these troubleshooting tips a run-through as they usually resolve any issue right away.

If, after that, the app isn't displaying everything properly — please let our Support Team know. They'll be able to have a closer look into your account. Hope this helps get you in the right direction. 🙂

[bloomingbebe]

Hi guys!

I am on the brink of launching my new site, but my booking website unforunately does not show the correct hours. However, they ARE correct on the back end. Please advise. Essentially, it is showing Saturday as Closed, when we are actually open. 

Chat soon and thanks so much in advance!

[puka]

Hey @bloomingbebe - I've merged your post with a thread on a similar topic. Check out Tom's post above for tips on the next steps. Hope that helps!