is there a way to trigger sales tax on every online order? we were recently at a convention selling merch in person and online to our select followers. In person in app, sales tax was triggered but online sales tax is only charged if someone uses a zip code from our state. We need to collect taxes on every order regardless of their demographic location and I havent found (or perhaps overlooked) this option in the back end.
any ideas? thanks
@accrobrandon It sounds like you might be using the older Square version of the Online Store, which doesn't allow customers to be taxed if they're outside of your state.
We now partner with Weebly for eCommerce solutions. And with Weebly, you'd be able to set up tax settings for your customers that are purchasing from out of state.
If you'd like to get switched over to using the free Weebly Online Store, or just have questions about it in general, you'll want to reach out to our Customer Success Team. They can get you moved over if you'd like and answer your questions about the integration!
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