payment on phone

[thebluehouse]

I took a payment on my phone before loading the beta app, the payment was authorized but I didn't get the deposit to my account - what now?

[MayaP]

Hello there @thebluehouse ,

I am sorry you have not received your transfer yet on this! You will need to reach out to Customer Support at 855-809-9000 squ.re/contactsqsupport. For account security, we cannot discuss anything account-specific here in the community. If you reach out to our team they can assist in tracking down this payment. 

If you need anything else please let me know!