my merchant name appearing on other merchants receipt

A neighboring merchant claims that my merchant name appeared on their customer's receipt. Is this technically feasible?

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Square Champion

No, confusion can happen when the vendors enter the vendor's email address in the entry form on the receipt screen.  So if you entered [email protected] on a customer's receipt, that address is tied to that customer's credit card in the square system until they correct it. so it's possible the other merchant is seeing your email address on a customer's receipt that way.

 

hopefully that made sense.

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