Your ticket should look like this. I would try power off power on everything, delete the printer station and then add it back first. After all that, have you adjusted any of the dip switch settings on the printer itself?
Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com
Using Square since July, 2017
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