iOS 13 Printer issues...

Has anyone else started having issues with their Star TSP143 Printers since the announcement of iOS14?  We're still running iOS 13.7, but since iOS 14 was released, our printers are having trouble keeping connectivity, disconnecting (& forgetting the printer), and need constant re-setting.

This completely reminds me of the iOS update that happened in 2018 ~June (I think 12.4?) when printers needed to be re-set every 2-3 receipts, but the difference this time is we haven't updated to the newest iOS--the iOS that was working seems to have started having issues.

Devices:

4 different iPad Minis (all 4th gen) and two different TSP100 Star Micronics.  No other issues with WiFi, browsers, apps, etc.  All of these issues started last Wednesday and have continued through today.

Any help/guidance would be appreciated, thanks

 

-Joe

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Thanks for your post, @whiptydo.

 

Can you check the suggestions in this thread about printers disconnecting? The models reference there are different Star printers, but the suggestions should almost all be accurate. One other thing I would suggest is talking with Star to see if they have any ideas or if the printers need a firmware update or something like that.

 

Adam
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