cancel domain transfer error

[tlong2323]

I'm trying to cancel a domain transfer to square. I keep getting a "something went wrong" message every time. I canceled the transfer away from my initial provider because it said it would transfer to "register.com" and I thought that was a mistake at first? (Is a domain transfer supposed to go to register.com, Inc when connecting to a square online site?) I'm trying to cancel the transfer through square so that I can start the process over again, but I keep getting the aforementioned error message and I am blocked from canceling. I've paid for the everything already. 

[Goldneye]

HI, domains can be difficult.  From your message, I understand you processed a transfer of your domain from the domain provider so Square could be your provider.  A full transfer moves your domain from, say example GoDaddy to Square.  I believe Square uses Register.com to receive and manage domains.  The full transfer can take up to 5-7 business days.  

Hope this helps!

Terri

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