Will the Dashboard Calendar allow me to book appointments during unavailable times?

My availability is showing up correctly. I am only available on Tuesdays. That is working for every Tuesday. I am marked unavailable all other days. I don't have online booking available. The calendar allows ME to book in unavailable times. It is thinking I know my hours and am booking it anyway?

 

 

The title of this post has been edited from the original: i can book on closed days.

2,779 Views
Message 1 of 6
Report
1 Solution
Square Community Moderator

Solution

Hey @TeressaJP👋

 

Thanks for clarifying your question. The Calendar View on your Square Dashboard is intended to allow you to book appointments or personal events on any time slot you decide. Although your customers will not be able to book outside of your available hours, you will be able to proceed with booking as if you were just making an exception in your time.

 

Let me know if this helps!

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

View Solution >

2,481 Views
Message 6 of 6
Report
5 REPLIES 5
Alumni

Hi @YourSelfEvolved

 

Thanks for reaching out, and welcome to the Community 😊

 

I'm taking a look into this for you. Can you please confirm how you are testing this out? Are you booking appointments through your Square dashboard, or are you looking at the calendar widget? 

2,714 Views
Message 2 of 6
Report

Hmmm I'm not really sure. I'm on a desktop computer using the website. I'm in Appointments then Calendar view. The schedule shows the off days in grey but it allows me to book anyway. The text message reminder works for the appointment outside my reoccurring work days and time. 

 

Is that what you need to know?

2,659 Views
Message 3 of 6
Report

Hi, 

 

Any updates on this?

2,532 Views
Message 4 of 6
Report

Oh and I had to delete the @YourselfEvolved account because I set it up wrong. The account I'm using now is @TeressaJP 

Same issue booking issue on both accounts. 

2,658 Views
Message 5 of 6
Report
Square Community Moderator

Solution

Hey @TeressaJP👋

 

Thanks for clarifying your question. The Calendar View on your Square Dashboard is intended to allow you to book appointments or personal events on any time slot you decide. Although your customers will not be able to book outside of your available hours, you will be able to proceed with booking as if you were just making an exception in your time.

 

Let me know if this helps!

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
2,482 Views
Message 6 of 6
Report