To get started, our Instant Transfer FAQs is a great resource for getting more details about this feature. I am also happy to highlight some reasons that Instant Transfer could be unavailable. Check them out below:
- You haven’t linked a debit card, you haven’t confirmed your debit card, or you’re attempting to link an unsupported debit card: Link a supported debit card: visit your in-app Settings > Instant Transfer > Link a Different Card.
- Your current balance is below the minimum amount (after fees): $25
- Your current balance is greater than $10,000. You can send up to $10,000 per Instant Transfer.
- You have at least one single transaction greater than $10,000. Square cannot send transactions greater than $10,000 via Instant Transfer or Scheduled Transfer.
- Your debit card is no longer unsupported: Link a new debit card and try again. To link a new debit card: visit your in-app Settings > Instant Transfer > Link a Different Card.
- There is a delay in account review: We regularly review every account and this can result in a delay to sending transfers instantly. If this happens, Instant Transfer will be available once we complete this review (typically one business day) and we will send your transfer to your linked bank account in one to two business days, per your normal transfer schedule.
Hope this brings more clarity to the issue!
[This post was updated by moderator in 2019 to reflect a name change - deposits are now called transfers.]
Sean
he/him/his
Product Manager | Square, Inc.
