When adding items to register, all items disappear from register except one, after pressing DONE

[GaryGoss]

12

[HBenham]

Gary, I had the same problem all weekend.  However, today I cannot even get the 'Item' window to open so I can try to add anything.

[GaryGoss]

We must be the only users having this problem, and now my existing register on a separate tablet will not let me add any additional items, they disappear also.  Sounds like a software glitch to me.  Both are android OS.

[Tom]

Hi @GaryGoss and @HBenham, thanks for flagging this and sorry to hear about the trouble. That should not be happening. 😕

If you haven't already, please give these tips a try as they usually resolve any kind of app or device issue right away. You can also contact our Support Team directly, and we'll be happy to have a closer look at your account.

Hope this helps clear things up!