What happens if my customer's prepayment is declined?

[TheFreshLoaf]

What happens if my customer's prepayment is declined on my booking site? Can they still book an appointment? 

[Chad · Accepted solution]

Hey @TheFreshLoaf, thats a great question! 

If you your customer tries to book an appointment and their card declines, the appointment will not schedule. 

If you still have questions let me know! 😀