Trouble starting a Square Online Store

[fionapurdy]

When I try to open a free Square on line store, After I select Individual Location Dashboard I do not get the Square store option, I get a page with WooCommerce, Weebly & BigCommerce to chose from.  I don't want them I want a Square Store.  Why is it doing that?

[maflmf]

I am having the same problem! I don't know why I can't launch my store...ugh.

[Tom]

Hey @fionapurdy and @maflmf, welcome to the seller community and sorry for the confusion here!

I hope this helps—you should be able to go forward by heading over to your Online Store tab, then selecting the one location you have listed below where it says: "Switch to an Individual Location Dashboard".

Does this get you where you need to be? If my answer solved your problem, would you mind marking it as "Best Answer"? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!

[ldoving]

I am having the same problem -- when I click on my one location listed, it brings me to a bunch of different sites such as Woo, Weebly, BigCommerce where I can create an online store.  But I want to create my store in Squareup.

[Helen]

Hello @ldoving, I'm really sorry for the frustration this caused. I took a look and I see that you were able to contact our Customer Success team to set up your Square Online Store by the time I read your post. Thanks so much for your patience!