Transactions

[Susan010]

Hi, I will be making a large payment this week that is outside my normal spending habits. I was wondering if, due to security, that will somehow flag my account? I want to be sure the payment goes through without any glitches.

Additionally, if there is a flag of some kind, how will I know and if I need to confirm my identity, how long will that hold up the payment? I tried calling support but didn't receive the information I was looking for.

Note, that I will be making the payment, not receiving a large payment. 

Thank you so much for your help!

[Kassi_]

Welcome to the Community, @Susan010 - 

Thank you for reaching out before this payment was made, so you can get all of the information. 

Are you making this payment out of your Square Checking account? Or somewhere else? 

I want to make sure I am on the same page, so I can give you the most accurate & up to date information. 

I will keep an eye out for your reply👀. 

[Susan010]

Hi Kassi,

Yes, from my Square Checking account. 

I'm sure it will be fine; but with all the security measures needed nowadays for identifying suspicious activity in the banking world, I thought I'd ask! Especially given my payment will be outside my normal spending habits. 

Thank you so much!

[Kassi_]

Thank you for confirming, @Susan010. 

Yes, there is the possibility it you will run into a hold sine the payment is outside of your normal range. If you'd like you can reach out to our Banking Team to confirm if there are any steps to take before the payment is taken. 

You can use: 1-855-700-6000 and they are available Monday to Friday from 8am to 8pm CST.