Takes too long to open the website.

[californiablue1]

Hello,

My customers are complaining that it takes too long time to open "Menu" and "Order Online".

Sometimes they cannot open the web page. It has been like this for a couple of months.

Can you please let me know how I can solve this problem?

And can you also let me know what is causing this problem?

[Valentina]

Have you reached out to our Support team about this yet, @californiablue1?

We have a team dedicated to supporting website issues, and they would be able to take a look at your account with you to help a shine light here. They can look at your account alongside you in order to pinpoint what's going on here. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.