Square sync to Quickbooks email message sent to the old address

[CJOK-Kitchen]

I changed the email address to good results.

However, the Square sync email message goes to the old email address.

How do I fix it?

[Valentina]

Hi there @CJOK-Kitchen - sorry to hear you're having some difficulties syncing Quickbooks Online to your Square account. Did you change the email address associated with your Square account or did you change the email associated with your Quickbooks Online account?

[CJOK-Kitchen]

Just the email to Square.

[Valentina]

Based on what you've shared, it sounds like the fastest way for you to get some answers would be to contact Quickbooks directly, as they manage the Quickbooks Online integration with Square. You’ll want to visit the Sync With Square article or contact QuickBooks directly by calling 1-800-488-7330, @CJOK-Kitchen.

[CJOK-Kitchen]

I started with Quickbooks and they directed me to Square Support

[Valentina]

If you haven't already tried giving us a call, I would advise calling our support team. They may have some account-specific advice about your situation that we aren't able to get into on a public forum, @CJOK-Kitchen.