Square KDS ticket clearing - single vs double tap to clear

I have 4 different KDS displays and 2 of them are somehow set to double-tap a ticket to clear a ticket, and the other two are set to single-tap to clear a ticket.

 

As you can imagine this gets confusing when going between stations, and it's hard to remember which tablets are "double tap to clear" and which are "single tap to clear". 

 

Is there a way to get all tablets on the same page? I don't care which, I just want them all to be the same. Thank you!

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Square Community Moderator

Hi @unclegspizza - Thanks for reaching out to us here on the Square Seller Community👋😊

 

Are your Square KDS devices set to be for Prep, Expo, or do you have a mixture of both?

 

I'll keep an eye out for your reply!

Violet
Community Moderator, Square
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Hey I realized that we had to update some of our devices, on the newest update the KDS clears tickets with a single tap, older versions clear with double tap. 

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