Square API - Tender Response Missing processing_fee_money

[ainglish]

I have three locations - 2 use Square Register devices, and 1 is a mobile location, using the Square Point of Sale iPhone app.

When I inspect orders via the Square API, the 2 locations using Square Register report amount_money as well as processing_fee_money in the Tender response object.

The location using Square Point of Sale (iPhone app) only reports amount_money.  There is nowhere in the Tender response object where I can see what fees were charged.

Anybody have any ideas on this?  I need to be able to inspect fees charged for all my locations via the Square API. 

[ainglish]

Does Square monitor this forum?  Anybody know how I can get support on this issue? 

[frances_a]

Hello @ainglish ! 

Welcome to our Seller Community, we're glad you have joined the conversation! 

We do monitor this forum. 

We escalated your question to our API team and were asked what report you are pulling and where are you pulling it from, is it from the Dashboard or are you generating it with our APIs? 

Let us know so we can better assist! 

Also, you can join our API forum here. 

Thank you. 

[ainglish]

Thanks for the response!  This an API call.  Did you forward my initial post to the API team?  All the details are there.

[JJ_]

Hey there @ainglish 

The information @frances_a was able to get from the API team is that to have the fee information you should be using the Payments API and not the Orders API because the Orders API won't always have the fee information.

I hope this information is helpful!