Shipping option no longer showing on the Online Store?

I used to be able to add Shipping to the orders I receive on line.  That feature seems to be gone with the upgraded system.  What happened?  Most the orders I receive on line need to be shipped and I'd like to be able to collect for my shipping expense.

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Square Community Moderator

Hi! Thanks for reaching out. That option should still be there. I would recommend following the steps in this help article to make sure you have your delivery settings all set up. 🙂

AshleyK
Community Moderator, Square
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i thought it was just me. my shipping option is no longer available either. when i try to redo it, i get this error message and i am unable to add my store name. Screen Shot 2020-11-13 at 1.46.50 PM.png

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Square Community Moderator

Hey @hairofaqueen,

 

Have you tried going to > Settings > General from the Square Online overview page, clicking > Edit for your store information and changing the Company Name there?

Ashley C
Community Moderator, Square
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