Welcome to the Community, @norfleethouse -
Sorry to hear you're having issues with your service charges on your transactions with your clients.
Are these clients being billed using Square Invoices? Also, what kind of service charges do you have set up for any items or transactions?
I want to get a better idea on your setup, so I can provide the best direction for support. I will keep an eye out for your reply👀.
Kassi
Community Moderator, Square
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