Selling eGift cards on Square Register

[Laineyjs]

I just configured and tested selling eGift cards at my store, on Square Register. They don't seem very robust.

Here are my questions:

1. If the purchaser enters the recipient's email, the eGift card is immediately sent. Is there no way to specify the date to send the email? Most people want to time their gifts... 

2. If the purchaser enters their own email, and forwards the eGift card email to the recipient, it is still linked to the purchaser's email... This doesn't seem to work well.

Am I missing something? I'd like to be able to have the purchaser specify the recipient's email and the date of arrival, along with a personal note.

[Goldneye]

HI, hopefully this Square Support page will help.  Some answers under How Your Customers Order.

https://squareup.com/help/us/en/article/6000-square-egift-cards

Hope this helps!

Terri

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

[Laineyjs]

Thanks, but what I saw is that if I’m selling the e-gift cards online, I have all the options. But I don’t see these when I’m selling e-gift cards at my store, in person.

[Goldneye]

HI, I was able to find a Square discussion on your topic here.

https://www.sellercommunity.com/t5/General-Discussion/Getting-Started-with-Square-eGift-Cards-FAQs/t...

Hope this helps!

Terri

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

[pessosices]

Hey @Laineyjs 

You're totally right here - for some reason the eGift Cards sold on Square POS / Register behave differently than the ones sold through the Online Portal.

I definitely agree and would love it for them to be as robust as the ones sold Online, and hopefully that's something that Square is working on. 

Sometimes customers prefer the less robust ones, if they're giving them to kids and just print them out, these are not tied to specific customers profiles or email addresses which ends up being a nice feature of these simple eGift Cards.

But I agree, having the option for full robust eGift Cards on POS is a great feature request!