Self Serve Checkout

[M3lgal87]

I have set up self serve but it’s not allowing the guest to checkout with multiple items on the menu. Is there something I’m doing wrong?

[ryanwanner]

Hello @M3lgal87 !

What kind of error messages are your guests seeing when they try to checkout? I'm using the self serve in my store so I've seen my fair share of these:

• Phone number invalid. The guest probably tried to enter the +1 or the ( ) when entering their number. Have them just enter the area code and their number only
• This field is required. The guest needs to choose all options/variations from the item screen
• Various card entry errors. The biggest one I've seen is when the guest doesn't enter the correct billing zip code for their card
• Not available at this location. Delete the item and try again. You shouldn't be seeing this one anymore: there was a configuration issue for a few days that the engineers fixed

If there is something else your guests are seeing, please let us know!