I have a ipad 2 with the square POS app. I have a usb keyboard connected to it. I can type into a selected field (such as "search") but I can't figure out how to change the field with the keyboard. I have tried TAB, ENTER, and the ARROW keys. Does anyone know the keyboard shortcut to switching the selected field without touching the screen?
Hi again @Chaos_Emporium. There are a couple of limitations with using keyboards with Square at this time: currently only the Square for Retail app supports using keyboards with iPads, and only bluetooth keyboards are supported with the Retail app.
Are you using the keyboard to update your item library? If so you might find it easier to make changes from your online Dashboard - which accessed via a web browser, so the keyboard should function the same as it would with other browsers - instead of the app.
Square Community