Report downloads going to old email address

[jrfarmer2010]

Hello! I am the owner on my account, and have updated my email address in every known location, the only place it doesn't seem to have updated is when I export reports and I have to receive an email to access them, those emails are sent to my old address.

Where can I update the email address associated with reports?

[Gold]

HI, the original sign-on email is primary to your account within Square's dashboard.

You can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.