Reader stuck in transit

[MICompass]

 The tracking info on my reader has shown "TENDERED TO DELIVERY SERVICE PROVIDER" in Hebron, KY 41048 US since August 10th. What do I do?

[katieand]

Hi @MICompass - Sorry to hear about this shipping delay! I'm following up over PM so I can find out more about your order to get this fixed 🙂

If you ordered a magstripe reader and you need it sooner rather than later, you can also visit a local retailer to pick one up in person. https://squareup.com/us/en/where-to-buy

[FK98]

I am having the same issue, mine has been telling me the same thing since February. 

[puka]

Hey @FK98 - Reach out to our CS team and they can help you track down your reader or send a new one if necessary.