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What: We recently updated the Square Photo Studio app with additional styling features including shadow editing, level editing such as exposure and contrast, and the ability to change your images layout through size, position, and rotation tools. The app enables you to sync a photograph with your Square items or create links for your social media channels that let your followers shop directly on Facebook and Instagram.
Who: @johnobc on the Square Photo Studio product team answered questions about the app, and addressed feedback from sellers on how it's going with the app so far.
When: This Q&A took place on Wednesday, April 27, at 1:00pm PDT / 4:00pm EDT.
A few example questions:
Note: We can't share specific details on our product roadmaps, though this information will be helpful as we continue to make improvements.
Hello Everyone,
Thanks again for taking the time to share your questions and feedback!
I hope I was able to answer your questions and help with any photography tips —the experiences you've shared will also help us as we continue to iterate based on your feedback.
As we close out this event, we wanted to do a recap on three themes that came up frequently:
We appreciate you taking the time to share your experiences and we'll continue to improve the Photo Studio app based on your business needs.
For the latest updates, keep watch for announcements of new features in Product Updates and, if you’re using the app, make sure to turn on push notifications. We’re working to develop and add features pretty quickly and we’d love any feedback as you try out new versions!
There are a few things you can try. First, make sure you’re using a background that contrasts with your frame - so like a white piece of posterboard or a wooden table. Next, try to reduce shadows around where your frame hits the table - oftentimes the spot where the background hits the object is where there are issues and you get the "blurring."
Finally, if you use an existing photo from your camera roll we have a tool that allows you to make fine tuned edits to the background removal. We’re adding this for images you capture shortly.
What’s the best way to capture photos of apparel? Is ghost mannequin an option that would be suitable for the Square Photo Studio app?
Ghost mannequins either typically require special mannequins or multiple photos stitched together to get the effect - so it’s not really something we can handle within the app. If you’re looking for ghost mannequin images, our physical Photo Studio service is great for those.
In the app, lay flat apparel works really well or even photography on models. The one tip I’d share is just to make sure your clothing is wrinkle free for lay flat - it makes a huge difference.
Hello. How do I take several pictures for one item on the photo app? It seems to only take one photo for an item when I need several.
See the answer above - I would love any feedback on our designs for adding multiple images to an item!
Is there a photo app for Android users?
Thanks for the question and posting in this thread. We do not have an Android app yet - I tried to answer this in a bit more detail in my reply to @Sugarandgeek
How can I edit a different picture? It will not let me select a different photo.
That doesn't sound right! Are you able to reply here with a screenshot of the issue you're seeing?
Can we have some better choices of gradation for the background?
Great question - gradients are actually our least used style preset so we’ve been thinking about how we can improve it. Do you have any examples you could post here of how you’d want it to look?
when will it be available for Android ?
Thanks for the question and posting in this thread. No ETA yet - I tried to give a bit more detail in my reply to @Sugarandgeek
how would I show a product with several color variations?
I think the best way to do this would be to photograph each color variation individually. When you do this, try to keep the images as consistent as possible so they match - the effect goes a long way when you have multiple colors of the same item.
When will this app be available for Android?
Thanks for the question and posting in this thread. No ETA yet - I tried to give a bit more detail in my reply to @Sugarandgeek
What is the best way to show customers the relative size of an item (given a white background)?
A few suggestions - the first is to resize the item in the frame and then move it toward the bottom of the frame so it looks like it's sitting at the bottom of the background. This can work really well if you have multiple sized items on your site and you’re looking to showcase the height difference. If that doesn’t work for you, it can be a good idea to include something for scale - this could either be a hand (so holding the item) or a quarter or ruler if the item’s particularly small. That can be kind of challenging with the background removal but it’s worth a try.
In general, I love sites that use more empty space in the frame to show off size differences and with our layout options and drop shadows, that's really easily achievable with the app.
When will the app be available for Android phones?
Thanks for the question and posting in this thread. No ETA yet - I tried to give a bit more detail in my reply to @Sugarandgeek
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