My iPad Mini 3 loses the internet & bluetooth connection. Any tips?

I-pad mini 3 and wireless chip reader are fully charged and updated with the most current systems and apps.  We lose the internet and bluetooth connection when not used for (just) a few minutes.  Then must go to settings to restart both the internet and bluetooth.  Very frustrating when a customer is waiting to "pay" and must wait for the system to work again.  We don't have this problem when just swiping without the chip reader connected. 

Thank you.

Rich

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@rmnorthrop - Sorry to hear about this trouble, this definitely sounds concerning. It seem like there might be something going on with the iPad itself. Have you already had a chance to check for any software updates (app and iPad software)? Have you had a chance to reach out to Apple Support yet? You may need to do a software restore. 


Sean
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Product Manager | Square, Inc.
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