My email campaign isn't sending out, says processing? What does this mean?

I sent out an email campaign and when I went to check if it was being opened it shows it has not been sent out.  It says it processing?  What does this mean?  

1,280 Views
Message 1 of 2
Report
1 REPLY 1
Alumni

Hey @kcsewingacademy, that shouldn't be happening for too long — thanks for flagging! How long has it been since you sent out the campaign?

 

If it still hasn't been sent out, you might want to give these dashboard troubleshooting tips a run-through. Still encountering the issue after that? Let our Support Team know and they'll have a closer look at specifics right away.

️ Tom | he/him
Square Community Program Manager | Square, Inc.
Find step-by-step help in our Support Center
1,271 Views
Message 2 of 2
Report