Is there any way to get the mobile phone numbers out of square pay used for sending mobile receipts?

[sweatempire]

Is there any way to get the mobile phone numbers out of square pay used for sending mobile receipts?

[katieand]

Hi @sweatempire - Have you tried looking up the customer's info in the dashboard to remove the phone number? 

I believe the customer can also opt out of text receipts by replying STOP to the texts.

Let us know if this works/what you're looking for! 

[sweatempire]

Yes, I did check there but there is nothing listed.  We use the mobile phone app and blue tooth touch pay device to take payments. When payments are successful the customer gets asked if they would like a text receipt.  When they opt yes, we send the receipt but from what I can tell, we have no track record of being able to find those mobile numbers/ receipts we sent?

[Tom]

Hey @sweatempire, thanks for circling back. If those tips didn't resolve this for you, your customers may be able to unsubscribe by following these steps: How can I unsubscribe from Automatic Receipts?

Otherwise, send the payment information over to our Support Team directly—they'll make sure this gets sorted out ASAP.