I wanted to see if there is an option (haven't been able to find one) to prompt our employees to take customer information? Basically before you checkout/charge, a prompt pops up to remind us to ask the customer if they want their information stored. To clarify, it would not be mandatory to store the customer's info, just a prompt to remind us to ask. A lot of our customers want us to store their info for warranty purposes (receipt ties to the their account), but we have a hard time remembering to ask every transaction since we are busy. There is a prompt option to store the email address for the newsletter, but that doesn't really help. Thanks!
There is no way to make the POS ask, that just has to be done thru cashier training.
Hi @DAppearance
As @VanKalkerFarms mentioned, that's not an available feature at this time, but I can see how it would be a helpful reminder. Especially for businesses who have multiple cashiers that rotate by season or quarter etc.
The ability to add customer information is there through the "Add Customer" feature, but this will need to be remembered by your staff since there's no automatic pop-up reminder for it.
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