Is it possible to suppress a customer group from an email sent to all Reachable?

We are a winery that has a wine club - I would like to only send a wine club communication to these folks that is separate from the rest of our customer base.  However, I believe everyone who has purchased from us is on the Reachable list - is there any way to suppress one or more customer groups from a send that goes out to all?

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@BKWST There isn't a way remove individual customers from a smart groups (i.e. one of the automatically created groups, like the Reachable group.)

 

Have you tried creating a new group to send this campaign? You can do this from a campaign:

  1. From the Audience section click the option Create New Group
  2. Click Manual Group and you'll be able to select the customers who want to contact.
  3. Click Use and Save for future campaigns and set a name for the group, or the group to use with future campaigns or click Use only for this campaign.

You can also create a group from your online Square Dashboard

 

I hope this helps but if you have any questions about this please let me know! 

️ Helen
Seller Community Manager

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