@RockyRanchTack Unless I am mistaken, you can only refund items you have previously charged to the customer. I can’t think of a Way through Square or any POS that you could use to refund funds a customer paid to a third party. You have to send them a check, or transfer money via Venmo or Cash App or something like that.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
