Instant deposit withdrew my amount from my bank account rather than depositing.

Anyone ever try instant deposit and have it withdraw the funds from you account rather than deposit them? I got an email confirming the deposit but the money was subtracted from my bank account

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Square Champion

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There is nothing listed in my disputes.  I’ve never had any issues when I do the normal deposit and this is my first time trying instant......will most likely be my last.

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Alumni

Hi @JKMN - This definitely looks like it needs more investigation since it doesn't sound right. Since we don't have access to account specific information in the community, I suggest you call or email our team to get help directly.

 

To call or email go to squareup.com/help/contact and follow the prompts until you see a blue line underneath that says "I don't see my issue." By clicking that, you'll be able to call with your customer code or email for more help!

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