I use 2 different tablets to ring in sales, how do I name them seperatley?

I use 2 different tablets at 2 different locations on Saturdays, how can I tell which sale goes to which tablet?

2,986 Views
Message 1 of 6
Report
1 Solution
Alumni

Solution

Hey @dmolenaar & @jjgard

 

@jjgard is right about naming an iOS device through iTunes for personal reference. You can also name a device for use with Point of Sale to track sales by device.

From the Square Point of Sale app, tap the three horizontal lines in the corner:

  • Tap Settings
  • Tap General > About > Name.
  • Enter a device name.

Once you assign a device name, you can view which device accepted each payment by downloading your transactions as a .CSV from your Dashboard. 👍

View Solution >

3,282 Views
Message 3 of 6
Report
5 REPLIES 5

I was stumped by this as well.  If you're using iPads, you can go into the iPad settings (not the Square App settings) and adjust the name of the device.  For example, my devices all tend to default to 'Jeremiah's iPhone' and 'Jeremiah's iPad' when I first set them up with my iTunes log in info.  Once I adjusted those names in the device settings, Square started showing them by those device names.

2,964 Views
Message 2 of 6
Report
Alumni

Solution

Hey @dmolenaar & @jjgard

 

@jjgard is right about naming an iOS device through iTunes for personal reference. You can also name a device for use with Point of Sale to track sales by device.

From the Square Point of Sale app, tap the three horizontal lines in the corner:

  • Tap Settings
  • Tap General > About > Name.
  • Enter a device name.

Once you assign a device name, you can view which device accepted each payment by downloading your transactions as a .CSV from your Dashboard. 👍

3,283 Views
Message 3 of 6
Report

I am trying to assign device names, however, I dont see "general" or "device name" under settings on the ipad.

Any suggestions?

1,819 Views
Message 4 of 6
Report

Did anyone find a solution for this? I had the different ipads named and after a reset all of a sudden they are all "ipad"!

 

Ive tried settings on the ipad and on square and have not been able to rename.

 

Any help?

1,471 Views
Message 5 of 6
Report
Square Community Moderator

Hey there @ED2023 

 

You can change the name of your iPad, which is used by iCloud, AirDrop, your Personal Hotspot, and your computer.

Go to Settings  on your iPad (not the Square Point of Sale settings) > General > About > Name.

Tap the Clear Text button, enter a new name, then tap Done.

 

I hope this information is helpful!

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,426 Views
Message 6 of 6
Report