I took a transaction and i cannot find where the money is. What am i doing wrong?

[AAYP767]

Any help is appreciated

[Maryannk]

I just took a payment off line because it said I had no connection.. but I have internet.  What is going on?? Help

[Valentina]

So sorry for the troubles @AAYP767 and @Maryannk - our teams were able to identify the issue causing what you've reported here, and have implemented a fix. You can check on the status of your transactions by viewing the Transaction Status Report within your Square Dashboard.

Please keep your eyes on issquareup.com for updates as we have them, and get in touch with our Support team directly if you are in need of assistance.