I recently did a manual card entry it said it was successfully processed but I don’t see the funds

[Royalty3]

I recently did a manual card entry for point of sale it shows the transaction was successful and the client signed but I don’t see the funds anywhere. I don’t want to charge the customer twice. 

[sayra]

Hey @Royalty3. is your transaction still missing? If so, we suggest that you contact our Support Center. They will be happy to take a look at your account in detail.