I no longer have the debit card that is linked to my square account for instant transfers.

[PrettyBlacc]

Hi everyone, 

I have been with Square about 3yrs now and I love it!! However, it has come to my attention that the debit card that is linked to my account for Instant Transfers has been lost for quite some time now(moving). I made a sale earlier and I got the notification rightfully about my funds being transferred. But it said because that card had been declined , that it would 1-2 days before that transfer would be made. I do have other debit cards, but they are currently not supported by Square.  What in the world do I do?

[This post was updated by moderator in 2019 to reflect a name change - deposits are now called transfers.]

[ryanwanner · Accepted solution]

Hello @PrettyBlacc !

When your card declines on Instant Transfers, Square will automatically default to whatever your usual transfer schedule is (found on your Dashboard at Balance -> Settings).

The 1-2 business days for the transfer is completely dependent on your bank. For me, I get a deposit alert every night but Sunday around 9:00pm. The next day the money is in my account. So for me I see funds the next day, and unless you're using a bank that has restrictions on payments into your account, you should see the funds in the same time period.

Once you have a card that is allowed for Instant Transfers, you can set up the card again and go right back to using the Instant Transfer. Until then, if none of your cards work with Instant Transfer, unfortunately you're stuck with the standard transfers.

Wish I had better news!

[This post was updated by moderator in 2019 to reflect a name change - deposits are now called transfers.]