How to void an invoice payment

How can I void an invoice payment?

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Welcome to the seller community, @Btsopp!

 

If the invoice payment hasn't already been paid, you can cancel it from the Invoices tab by following these steps:

  1. Select proper invoice.
  2. More > Cancel.
  3. Ensure the notification box is checked if you'd like to send an automated message to your client.
  4. Cancel Invoice.

For more information, have a look at this section of our Support Center: Manage your Square Invoices.

 

If this doesn't get you where you need to be, can you reply with more details on how the ability to void an invoice is important for your business?

 

Hope this clears things up! Please let me know if you have any further questions.

️ Tom | he/him
Square Community Program Manager | Square, Inc.
Find step-by-step help in our Support Center
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