Hi @littlebakeryblo. Square has a custom fee structure for large volume businesses, but I do not know if you would be eligible or not. But at $2k a month in average fees, it seems to me you are doing $750k-ish in annual sales, so it is worth a shot. Contact the Sales Department here.
Now to my experience with other card processors. I’ve been with Square for 12 years now EXCEPT for two years when I decided to give my bank a try. That required me to get a new POS. I was promised much lower fees that Square, but learned they were only telling me part of the story. Besides my interchange fees, swipe fees, etc, I was charged statement fees, PCI Compliance fees, gateway fees, batch fees, etc, etc, etc. I also had to pay for the basic POS which I got from Square at no charge for just processing with them.
In the end I ended up paying over 1% more per transaction when I factored in all of those fees. This was especially true for customers who used Amex which cost quite a bit more. Also, if I didn’t process a certain minimum amount during a given period, they reevaluated my account and changed my rates. I finally had enough and when back to Square.
I tell you this only to give you my experience. Switching was not a good financial decision for me. These days, I just add 3% to my cost of goods calculations and increase the price of all of my products. That way I don’t notice the card processing fees.
Best of luck,
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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