How to change email when I can't get verification code

[TreeCrewSports]

Hello! So I recently created an account and entered the wrong email address. The email was actually available so I went and created the email account to correctly match it. Now I can't change the email though because the verification codes aren't being received on that email account. Please advise. Thanks! 

[ashc]

Heya @TreeCrewSports,

You'll need to call our direct CS team to have them update your email for you. 

You can request a customer code here.

[TreeCrewSports]

Gotcha, I can't seem to find that number do you have it handy?

[ashc]

It requires a customer code to call in but you'll get the number and code as long as you're logged in while requesting it through that link! @TreeCrewSports

Make sure you're logged in and then select > More > I Don't See My Issue.

[TreeCrewSports]

Ahhhh got it thanks. I've sent in the request

[ashc]

It should show you the number and customer code as long as you're signed in and select > More > I Don't See My Issue @TreeCrewSports. 

You might've just emailed us.

[TreeCrewSports]

It says calling is unavailable right now

[ashc]

@TreeCrewSports Hmm is your account fully activated with us?

It sounds like it not be. 

[TreeCrewSports]

You're right I needed to finish one last section, I did that and was able to call in and resolve the issue! Thanks!