How do you enter in credit cards for International (overseas) clients?

[LocalDirect]

How do you enter in credit cards for International (overseas) clients? 

Do you process payments for International or Overseas clients the same way as NA clients?

What do we need to know about processing International clients (my clients are based in Hong Kong, Phillipines, Germany, Israel, and other foreign countries.  

[#2]

Square automatically will show a number pad on the manual transactions. But the bottom left button says ABC and will take you to the usual alphanumeric keyboard. You can enter her postal code on that screen. 

[Spenser]

Not at this time, @danielfeo. Square works with any Australian-issued and most international chip cards or magstripe cards with a Visa, MasterCard or American Express logo.

[cjbatson]

If I accept an international card (Visa etc as listed above), is there a separate fee for currency exchange into dollars? If so, how much is it?

thanks!

[Chad]

Hello @cjbatson, great question. 

The customer will pay the exchange rate and foreign transaction fee. There will be no additional cost on your end! 

[ColorsbyH]

Does Square accept international payments without have to use paypal, google pay or apple pay?

[JustinC]

Thanks for posting @ColorsbyH - you can accept international payments without Google or Apple Pay as long as the card bears a Visa, MasterCard, Discover, Amex, or JCB brand logo. You'll just need to manually enter the card info at checkout in POS. 

Also, you have to be physically located in the country your account originates from, as taking payments while traveling abroad is not allowed. 

More on international cards here. 

[ColorsbyH]

Ok I have someone in UK that wants to order I am in US I told her to go ahead and pay on the online store Hopefully it will work Thanks Helen

[WarriorsLVD]

if I charge a customer credit card on file from abroad will they be charged for international fees

[TheRealChipA]

@WarriorsLVD See the screen shot below for the first page of Square’s Help Article for international card acceptance, which is found at this link.

It seems that the same rates apply, but you should probably spend some time with this article to familiarize yourself with the rest of the story, as well.  Also, even if Square doesn’t charge extra, the cardholder’s issuing bank may, and probably will.  I know that my bank adds extra fees for using my card internationally, sometimes.

Regards,

[Elite]

I need to take a credit card payment from somebody in Canada. How do I do that when they do not have a zip code?

[Spenser]

Hi @Elite, welcome to the Community. I moved your question to an existing thread on this topic. Check out Sean's response!

[jheiden]

HI! I'm looking for information on invoicing a customer in Fiji (including shipping) so they can pay with a card directly that way.  Is this possible? Any issues with currency differences? 

Thanks!  

Jheiden

[Tom]

Hey @jheiden, welcome to the community and thanks for bringing this up! At this time, you can only process credit cards a part of carrying on with business in the country where you activated your Square account.

A handful of sellers brought up this question in another thread — have a look at Sean's reply for more information.

Hope this helps get you in the right direction. 🙂

[Maineguides]

Canadian Cards: 

Looking into setting up a square account for use on my iPhone. I live in the United States but a lot of my customers are Canadian. Will I be able to process their cards using the chip reader/swipe or will they have to be manually entered??? 

[Russell]

Hi @Maineguides - thanks for posting and welcome to the community! 

I moved your post to this thread as there is a lot of useful information on taking payments from international customers. While you will be able to accept payments from Canadian customers, the transactions will need to be processed in the US. 😉

[Maineguides]

Yes all transactions would be conducted in the states but will I be able to use the chip reader and swipes to accept them or would they need to be manually entered?

[Maineguides]

What is with square support?  I sent the same question via email to them and  all I got back was a pre fabbed response that doesn't answer my question at all. 

My question isn't that difficult. Is pretty straight forward!

now I have to wait a couple more days before they respond again. If this is the best customer service I'm going to get out of square I'm thinking I should take my business elsewhere. Is it just me or are their other people that have had the same experience?

[Russell]

Hi again @Maineguides - sorry for the confusion. The only time you would need to manually enter their card is if they were not present (assuming they were in Canada and you were in Maine). 

However, if a Canadian customer stopped by your business, you can swipe their card just fine. 👍

[Maineguides]

That's what I needed to know. Thank you

[BaltimoreBandB]

Can I enter "00000" for a manual entry for ANY nationality card where a guest has booked our B&B online but omitted their Postal Code/ZIP?

[puka]

Hi @BaltimoreBandB — It looks like another seller had the same question. Check out the Best Answer from Sean on the first page and let us know if that helps!

[MichaelA]

Florida locksmith wants to know if a Canada credit card will go through by phone with out a zip code?